Privacy Policy

 

 Notice To Our Clients and Site Visitors

 


Accu Rate Mortgage Express Inc. is a member of the TRUSTe program. The following privacy statement discloses the privacy practices for Accu Rate Mortgage Express Inc.

 

If you have questions or concerns regarding this statement, you should first contact the Accu Rate site coordinator at our Customer Care Department. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at https://www.truste.org/users/users_watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Your Privacy is Important to Us. At Accu Rate , your privacy is our chief concern. We understand that you entrust us with your private financial information to help us match you with a bank, lender or loan broker (we refer to all of these as "Lenders") or real estate professional who can meet your needs. In exchange for your trust, you expect and deserve our commitment to treat your information with respect. Rest assured that we protect your privacy. Under no circumstances will Accu Rate sell or share any personal information about you to or with any person or organization except: as authorized by you, to participating lenders, real estate professionals or other parties involved in your transaction, or as may be required by law or court order. The Privacy Policy below describes the standards we adhere to in handling information about you and your loan request.

We want you to be aware of:

  • Who we are
  • Information we may collect on an Accu Rate Web site
  • How your information is used
  • Altering the information you submit through an Accu Rate Web site
  • How our Privacy Policy is monitored

1. Who We Are. Accu Rate Mortgage Express Inc. is the leading Mortgage and Financial Solutions Provider in The Chicagoland area. There are hundreds of participating banks and Lenders on the Accu Rate Network. Accu Rate also maintains a large network of thousands of  professionals that the Company matches with consumers in the process of buying or selling a home. More details…

2. Information We Collect. There are several areas on an Accu Rate site where you may be asked to enter both personal and non-personal information. We DO NOT sell or share any personal information about you to or with any person or organization except: as authorized by you, to participating Lenders, real estate professionals or other parties involved in your transaction, or as may be required by law or court order.

  • Information we receive from you on qualification forms. When you come to an Accu Rate site to complete a qualification form you'll need to provide personal and financial information such as your name, phone number, Social Security Number, e-mail address, income and other financial information depending upon your expressed loan or real estate referral preference. More details…

     

  • Supplementary information for your qualification form. When you complete a qualification form at an Accu Rate site, it may be necessary for us to supplement the information you provide with information from third party sources. More details…

     

  • Technical information we collect. In order for us to ensure that we are providing the best possible consumer experience on an Accu Rate Web site, we collect and track certain user information. More details…

     

  • Information from surveys. You may complete a survey from Accu Rate online. Participation in surveys is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us. More details…

     

  • Information from the "Contact Us" section of an Accu Rate Web site. You may contact Accu Rate through the "Contact Us" feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us. More details…

     

  • Information we collect when you are a member of the Accu Rate Private Center. Accu Rate and our authorized Professional partners may collect information from you through our membership center. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us. More details…

     

  • Information gathered from Lenders. The "Lenders" section of our Web sites contain information for Lenders who wish to join The Accu Rate Network . More details…

     

  • Information gathered from Real Estate brokers. The "Real Estate Network" section of our Web sites contain information for Real Estate brokers who wish to join the Accu Rate Realty Services Network. More details…

     

  • Information gathered from the "Affiliates" section of an Accu Rate Web site. The "Affiliates" section contains information for affiliates who wish to join the Accu Rate Affiliate Program and advertise Accu Rate 's service on their site. If you would like to be an affiliate, you may submit an application containing personal information such as your name, e-mail address, telephone number and address. If you use Accu Rate 's service through an affiliate site, under no circumstances will an affiliate ever see your information. More details…

     

  • Information collected from the "Calculators" section of our site. Accu Rate makes several resources available to you to help you complete a qualification form. One of these resources is the "Calculators" section of our site. We do not collect any personal data you may input into to any calculators on our site.

     

  • Information we collect when you apply for a job at Accu Rate . Accu Rate may collect information from job applicants via the "Employment Opportunities at Accu Rate " feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us. More details…

3. How your information is used. We use the information you provide on your qualification form to match you with up to four participating Lenders, real estate professionals or authorized agents. We may also send your information to other third parties relevant to your transaction. Lenders will also receive your credit history when they review your request. Accu Rate does not share aggregated data with our Lenders and other third parties for general marketing and demographic purposes; however, this data DOES include any of your personal identifying information.

  • Sharing information with our participating Lenders and real estate professionals. At your direction (when you click on the "Submit" button), the information that you provide to us on the qualification form will be sent through the Accu Rate system and presented to up to four participating Lenders who offer the types of loan products you have identified, other parties relevant to your transaction and/or participating real estate professionals. Lenders will also receive your credit history when they review your request. As our Lenders and real estate professionals may keep and use your information whether or not you qualify for a loan with them or use their services, we recommend that you contact them directly for more information about their specific privacy policies. More details…

     

  • Sharing information with third parties. We may also act as an agent for our participating Lenders and real estate professionals, sharing information on their behalf and pursuant to their instructions with providers of services related to your transaction. In addition, Accu Rate may notify you about a special offer from one of our promotional partners. We do not reveal your name, address or any other identifying information to that promotional partner unless you request us to do so. More details…

     

  • Sharing information with authorized agents. At your direction (when you click on the "Submit" button), the information you provide to us on the qualification form will be sent through the Accu Rate system and may be presented to our authorized agents. Our authorized agents do not sell or share your personal information with any person or organization.

4. Altering Information You Submit Through an Accu Rate Web Site. Accu Rate puts you in control of your experience on our Web sites. You'll find our sites easy to navigate to find all the information you need to complete your transaction.

  • Changing your information. You may be able to review and change personal information in an active qualification form that you completed through Accu Rate online. If you are unable to complete this online, you may contact our Customer Care Department for assistance. More details…

     

  • Deleting your information. Federal and state regulations require that we store completed loan and real estate requests for various periods of time. In order to comply with these regulations, we cannot delete information from our databases. More details…

     

  • Request to stop receiving emails from us. Periodically, Accu Rate may send you emails to alert you to money saving tips or special offers. If you do not wish to receive any of these offers, please visit our subscription area where you can remove yourself from our mailing list.

     

  • Security. Accu Rate sites have security measures in place to protect the loss, misuse and alteration of the information under our control. Please visit our Security page for a detailed explanation.

5. How Our Policy is Monitored. Accu Rate is proud to hold the TRUSTe seal. TRUSTe is an independent, non-profit initiative whose mission is to build users' trust and confidence in the Internet by promoting TRUSTe's principles of fair information practices. Because we want to demonstrate our commitment to respecting your privacy, we have agreed to disclose our information practices as stated above. In addition, Accu Rate has agreed to have our privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact our Customer Care Department. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at https://www.truste.org/users/users_watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

If we make a change to our Privacy Policy in the future that will affect how we treat your information, we will notify you of the change. In that case, your ability to opt out of the new policy will be determined by applicable laws and we will include that information in our notification. If the change impacts how we use your information, we will notify you even if you have requested that we not contact you.

More Details

1. Who We Are. When you visit an Accu Rate Web site to request a loan, you will complete one simple qualification form. Based on the information you supply, Accu Rate will transmit your data to participating lenders who are best suited to meet your financial needs. When you request the services of a real estate or other type of professional through an Accu Rate Web site, we will transmit your data, including your credit history, to participating real estate brokers to complete your transaction. Accu Rate is a computerized loan originator and is licensed or exempt as a mortgage and/or loan broker and real estate broker in the State of Illinois.

2. Information We Collect.

Information we receive from you on qualification forms. Some of the information you supply to us on the qualification form may be optional. If you supply this information, it will not be sold or shared to or with any person or organization except: as authorized by you, to participating Lenders, real estate professionals or other parties involved in your transaction, or as may be required by law or court order.

3. How your information is used.

4. Altering Information You Submit Through an Accu Rate Web Site.

5. How Our Policy is Monitored. Accu Rate is proud to hold the TRUSTe seal. TRUSTe is an independent, non-profit initiative whose mission is to build users' trust and confidence in the Internet by promoting TRUSTe's principles of fair information practices. Because we want to demonstrate our commitment to respecting your privacy, we have agreed to disclose our information practices as stated above. In addition, Accu Rate has agreed to have our privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact our Customer Care Department. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at https://www.truste.org/users/users_watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

If we make a change to our Privacy Policy in the future that will affect how we treat your information, we will notify you of the change. In that case, your ability to opt out of the new policy will be determined by applicable laws and we will include that information in our notification. If the change impacts how we use your information, we will notify you even if you have requested that we not contact you.

This Privacy Policy was last updated on April 30, 2003

PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

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