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If you have questions or
concerns regarding this statement, you should first
contact the Accu Rate site coordinator at our
Customer Care Department. If you do not
receive acknowledgment of your inquiry or your inquiry has
not been satisfactorily addressed, you should then contact
TRUSTe at
https://www.truste.org/users/users_watchdog.html.
TRUSTe will then serve as a liaison with the Web site to
resolve your concerns.
Your Privacy is
Important to Us. At Accu Rate , your privacy is
our chief concern. We understand that you entrust us with
your private financial information to help us match you
with a bank, lender or loan broker (we refer to all of
these as "Lenders") or real estate professional who can
meet your needs. In exchange for your trust, you expect
and deserve our commitment to treat your information with
respect. Rest assured that we protect your privacy. Under
no circumstances will Accu Rate sell or share any personal
information about you to or with any person or
organization except: as authorized by you, to
participating lenders, real estate professionals or other
parties involved in your transaction, or as may be
required by law or court order. The Privacy Policy below
describes the standards we adhere to in handling
information about you and your loan request.
We want you to be aware
of:
- Who we are
- Information we may
collect on an Accu Rate Web site
- How your information is
used
- Altering the information
you submit through an Accu Rate Web site
- How our Privacy Policy
is monitored
1. Who We Are.
Accu Rate Mortgage Express Inc. is the leading Mortgage
and Financial Solutions Provider in The Chicagoland area.
There are hundreds of participating banks and Lenders on
the Accu Rate Network. Accu Rate also maintains a large
network of thousands of professionals that the Company
matches with consumers in the process of buying or selling
a home. More
details…
2. Information We
Collect. There are several areas on an Accu Rate
site where you may be asked to enter both personal and
non-personal information. We DO NOT sell or share any
personal information about you to or with any person or
organization except: as authorized by you, to
participating Lenders, real estate professionals or other
parties involved in your transaction, or as may be
required by law or court order.
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Information we
receive from you on qualification forms. When
you come to an Accu Rate site to complete a
qualification form you'll need to provide personal and
financial information such as your name, phone number,
Social Security Number, e-mail address, income and other
financial information depending upon your expressed loan
or real estate referral preference.
More details…
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Supplementary
information for your qualification form. When
you complete a qualification form at an Accu Rate site,
it may be necessary for us to supplement the information
you provide with information from third party sources.
More details…
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Technical
information we collect. In order for us to
ensure that we are providing the best possible consumer
experience on an Accu Rate Web site, we collect and
track certain user information. More details…
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Information from
surveys. You may complete a survey from Accu
Rate online. Participation in surveys is completely
voluntary and it is your choice whether or not you wish
to disclose your personal information to us.
More details…
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Information from the
"Contact Us" section of an Accu Rate Web site. You
may contact Accu Rate through the "Contact Us" feature.
Participation in this area is completely voluntary and
it is your choice whether or not you wish to disclose
your personal information to us.
More details…
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Information we
collect when you are a member of the Accu Rate Private
Center. Accu Rate and our authorized Professional
partners may collect information from you through our
membership center. Participation in this area is
completely voluntary and it is your choice whether or
not you wish to disclose your personal information to
us. More
details…
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Information gathered
from Lenders. The "Lenders" section of our Web sites
contain information for Lenders who wish to join The
Accu Rate Network . More details…
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Information gathered
from Real Estate brokers. The "Real Estate Network"
section of our Web sites contain information for Real
Estate brokers who wish to join the Accu Rate Realty
Services Network. More details…
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Information gathered
from the "Affiliates" section of an Accu Rate Web site.
The "Affiliates" section contains information for
affiliates who wish to join the Accu Rate Affiliate
Program and advertise Accu Rate 's service on their
site. If you would like to be an affiliate, you may
submit an application containing personal information
such as your name, e-mail address, telephone number and
address. If you use Accu Rate 's service through an
affiliate site, under no circumstances will an affiliate
ever see your information. More details…
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Information collected
from the "Calculators" section of our site. Accu
Rate makes several resources available to you to help
you complete a qualification form. One of these
resources is the "Calculators" section of our site. We
do not collect any personal data you may input into to
any calculators on our site.
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Information we
collect when you apply for a job at Accu Rate . Accu
Rate may collect information from job applicants via the
"Employment Opportunities at Accu Rate " feature.
Participation in this area is completely voluntary and
it is your choice whether or not you wish to disclose
your personal information to us. More details…
3. How your information
is used. We use the information you provide on your
qualification form to match you with up to four
participating Lenders, real estate professionals or
authorized agents. We may also send your information to
other third parties relevant to your transaction. Lenders
will also receive your credit history when they review
your request. Accu Rate does not share aggregated data
with our Lenders and other third parties for general
marketing and demographic purposes; however, this data
DOES include any of your personal identifying information.
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Sharing information
with our participating Lenders and real estate
professionals. At your direction (when you click on
the "Submit" button), the information that you provide
to us on the qualification form will be sent through the
Accu Rate system and presented to up to four
participating Lenders who offer the types of loan
products you have identified, other parties relevant to
your transaction and/or participating real estate
professionals. Lenders will also receive your credit
history when they review your request. As our Lenders
and real estate professionals may keep and use your
information whether or not you qualify for a loan with
them or use their services, we recommend that you
contact them directly for more information about their
specific privacy policies. More details…
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Sharing information
with third parties. We may also act as an agent for
our participating Lenders and real estate professionals,
sharing information on their behalf and pursuant to
their instructions with providers of services related to
your transaction. In addition, Accu Rate may notify you
about a special offer from one of our promotional
partners. We do not reveal your name, address or any
other identifying information to that promotional
partner unless you request us to do so.
More details…
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Sharing information
with authorized agents. At your direction (when you
click on the "Submit" button), the information you
provide to us on the qualification form will be sent
through the Accu Rate system and may be presented to our
authorized agents. Our authorized agents do not sell or
share your personal information with any person or
organization.
4. Altering Information
You Submit Through an Accu Rate Web Site. Accu Rate
puts you in control of your experience on our Web sites.
You'll find our sites easy to navigate to find all the
information you need to complete your transaction.
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Changing your
information. You may be able to review and change
personal information in an active qualification form
that you completed through Accu Rate online. If you are
unable to complete this online, you may contact our
Customer Care Department for
assistance.
More details…
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Deleting your
information. Federal and state regulations require
that we store completed loan and real estate requests
for various periods of time. In order to comply with
these regulations, we cannot delete information from our
databases.
More details…
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Request to stop
receiving emails from us. Periodically, Accu Rate
may send you emails to alert you to money saving tips or
special offers. If you do not wish to receive any of
these offers, please visit our
subscription area where you can remove
yourself from our mailing list.
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Security. Accu
Rate sites have security measures in place to protect
the loss, misuse and alteration of the information under
our control. Please visit our
Security page for a detailed
explanation.
5. How Our Policy is
Monitored. Accu Rate is proud to hold the TRUSTe seal.
TRUSTe is an independent, non-profit initiative whose
mission is to build users' trust and confidence in the
Internet by promoting TRUSTe's principles of fair
information practices. Because we want to demonstrate our
commitment to respecting your privacy, we have agreed to
disclose our information practices as stated above. In
addition, Accu Rate has agreed to have our privacy
practices reviewed for compliance by TRUSTe.
If you have questions or
concerns regarding this statement, you should first
contact our
Customer Care Department. If you do not
receive acknowledgment of your inquiry or your inquiry has
not been satisfactorily addressed, you should then contact
TRUSTe at
https://www.truste.org/users/users_watchdog.html.
TRUSTe will then serve as a liaison with the Web site to
resolve your concerns.
If we make a change to our
Privacy Policy in the future that will affect how we treat
your information, we will notify you of the change. In
that case, your ability to opt out of the new policy will
be determined by applicable laws and we will include that
information in our notification. If the change impacts how
we use your information, we will notify you even if you
have requested that we not contact you.
More Details
1. Who We Are. When you visit an Accu Rate Web site to request
a loan, you will complete one simple qualification form.
Based on the information you supply, Accu Rate will
transmit your data to participating lenders who are best
suited to meet your financial needs. When you request the
services of a real estate or other type of professional
through an Accu Rate Web site, we will transmit your data,
including your credit history, to participating real
estate brokers to complete your transaction. Accu Rate is
a computerized loan originator and is licensed or exempt
as a mortgage and/or loan broker and real estate broker in
the State of Illinois.
2. Information We
Collect.
Information we receive
from you on qualification forms. Some of the
information you supply to us on the qualification form may
be optional. If you supply this information, it will not
be sold or shared to or with any person or organization
except: as authorized by you, to participating Lenders,
real estate professionals or other parties involved in
your transaction, or as may be required by law or court
order.
Supplementary
information for your qualification form. In order
for us to match you with participating Lenders and real
estate professionals, we may need to obtain additional
data. For example, we may use your name and Social
Security Number to request a credit report to help us
determine which lenders are best suited to compete for
your business.
Technical information
we collect. When you visit an Accu Rate Web site,
our Web server sends a cookie to your computer. This
cookie merely stores a limited amount of information
about your site visit. The cookie merely tracks
aggregate information on how our site is being used,
including session counts, navigation patterns, pages
visited, etc. These cookies, however, do not store any
personally identifiable information such as your name,
email address, phone number, etc. as you browse the
site. These cookies cannot be related to you as an
individual unless you complete a qualification form.
When you complete a qualification form, we store your
cookie identification in our system. If you request that
we remember you during a qualification form, we use this
cookie to allow our site to recognize you when you
return.
Accu Rate also utilizes Web Logs to track aggregate
information about how our site is being used. Web Logs
track anonymous user information, including the number
of visitors to our site, operating systems, Internet
Provider addresses (if publicly available), and browser
type. Unlike cookies, Web Logs are maintained only on
Accu Rate servers and do not store or place anything on
the user's computer.
Information from
surveys. Every survey presented to you will include
specific instructions regarding how your information may
be shared. By clicking the "Submit" button at the end of
the survey, you authorize Accu Rate to share your data
in the manner outlined on the survey.
Information from the
"Contact Us" section of a Accu Rate Web site. In the
"Contact Us" form, we may ask you for personally
identifiable information such as your name, mailing
address, email address, etc. This information will not
be sold to any person or organization. However, your
information may be shared with other parties relevant to
your transaction to help resolve any issues you report
to us.
Information we
collect when you use Accu Rate Private Center. When
you use our Private Center, we may ask you for
personally identifiable information such as your name,
mailing address, email address, etc. The Accu Rate
Private Center is produced with partners who will only
use the information to provide the Private Center
services and benefits. This information will not be sold
or shared with any person or organization for marketing
purposes.
Information gathered
from Lenders. If you are a Lender and you submit one
or both of the forms requesting more information, your
name and other identifying information will not be sold
or shared with any person or organization. Your e-mail
address or telephone number may be used by authorized
Accu Rate employees to contact you concerning your
request.
Information gathered
from Real Estate brokers. If you are a Real Estate
broker and you submit the form requesting more
information, your name and other identifying information
will not be sold or shared with any person or
organization. Your e-mail address or telephone number
may be used by authorized Accu Rate employees to contact
you concerning your request.
Information
gathered from the "Affiliates" section of a Accu Rate
Web site. Information
submitted through the "Affiliate" section of our Web
sites will not be shared with any other parties. Accu
Rate does not sell or share your information with any
other person or organization.
You will receive an e-mail from Accu Rate indicating
whether or not you have been approved to participate in
the Affiliate Program. If approved, we will use your
e-mail address to inform you of Affiliate Program news
and updates. You may withdraw your membership from the
Affiliate Program at any time by sending an e-mail to
affiliates@windycitylending.com. If
you choose to withdraw, you will not receive any further
e-mails regarding the Affiliate Program. If you come to
an Accu Rate site through an affiliate site, Accu Rate
will never sell or share your information with that, or
any other, affiliate. All transactions take place on
Accu Rate 's servers. Please see our security page for more information on
how we protect the integrity of your data.
Information we
collect when you apply for a job at Accu Rate . When
you apply for a job through an Accu Rate Web site, we
may ask you for personally identifiable information such
as your name, mailing address, email address, etc. This
information will not be sold or shared with any person
or organization. All data collected will be used for the
purposes of evaluating your application for employment.
Your e-mail address or telephone number may be used by
authorized Accu Rate employees to contact you concerning
your application.
3. How your information
is used.
Sharing information
with our participating Lenders and real estate
professionals. After up to four participating
Lenders and/or real estate professionals receive your
information, they may contact you directly via phone,
e-mail or other communications. All of our Lenders and
real estate agents operate under federal and/or state
laws and regulations and believe, as we do, that the
Internet is an exciting and secure place to do business.
If you are matched with any participating Lenders, the
Lender with which you choose to close your loan and/or
obtain your credit card will report certain information
about your loan and/or credit card to Accu Rate , and
Accu Rate will treat that information in the manner it
treats the information you provided on your
qualification form. As our Lenders and real estate
professionals may keep and use your information whether
or not you qualify for a transaction with them, we
recommend that you contact them directly for more
information about their specific privacy policies.
Sharing
information with third parties. Following is an example of how Accu Rate may
act as an agent for our participating Lenders and real
estate professionals. A Lender may instruct us to share
information with an appraiser to prepare an appraisal of
the property to be mortgaged, with a flood certification
provider to determine whether the property lies in a
flood plain, or with a prospective secondary market
purchaser of the mortgage loan the lender may make. In
such situations, we will be acting on behalf of the
Lender, under the authority of the Lender's privacy
policy, a copy of which you will receive from the
Lender. All of the information-sharing we do as agent
for the Lender would be permissible under applicable
federal law for the Lender to do directly.
From time to time, Accu Rate may notify you about a
special offer from one of our promotional partners. At
your request, Accu Rate will not send you any
information or offers unrelated to your request for
financing. If you do not wish to receive any of these
offers, please visit our
subscription area where you can remove
yourself from our mailing list.
4. Altering Information
You Submit Through an Accu Rate Web Site.
5. How Our Policy is
Monitored. Accu Rate is proud to hold the TRUSTe seal.
TRUSTe is an independent, non-profit initiative whose
mission is to build users' trust and confidence in the
Internet by promoting TRUSTe's principles of fair
information practices. Because we want to demonstrate our
commitment to respecting your privacy, we have agreed to
disclose our information practices as stated above. In
addition, Accu Rate has agreed to have our privacy
practices reviewed for compliance by TRUSTe.
If you have questions or
concerns regarding this statement, you should first
contact our
Customer Care Department. If you do not
receive acknowledgment of your inquiry or your inquiry has
not been satisfactorily addressed, you should then contact
TRUSTe at
https://www.truste.org/users/users_watchdog.html.
TRUSTe will then serve as a liaison with the Web site to
resolve your concerns.
If we make a change to our
Privacy Policy in the future that will affect how we treat
your information, we will notify you of the change. In
that case, your ability to opt out of the new policy will
be determined by applicable laws and we will include that
information in our notification. If the change impacts how
we use your information, we will notify you even if you
have requested that we not contact you.
This
Privacy Policy was last updated on April 30, 2003
PLEASE
PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR
RECORDS.
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